FAQs

How long can I hire the campervan for?

We offer weekday and weekend bookings, however our preferred rental period is Saturday to Saturday and in high season we might not be able to provide shorter bookings. Longer bookings are available, for requests along this line please contact us

How many people can I take in the van?

The van can carry up to 4 people. Along with the driver seat there is a passenger seat and an amply proportioned rear seat that is fitted with two 3 point seat belts. If you have younger children or toddlers the rear seats can therefore be fitted with booster seats or baby seats as required.

In terms of sleeping, the rear seat folds down quickly and easily into a comfortable double bed. For an additional surcharge of £35 you can opt for the quick-erect drive away awning which comes with a clip-in inner tent that can easily accommodate another two adults or children. If you don’t want to use the awning, most campsites will allow you to erect a small to medium stand-alone tent within the cost of your camper van pitch.

Is the campervan easy to drive?

Yes, all the driving controls are the same as a car and it’s a short wheel base van, not much bigger than a people carrier, so is easy to drive, turn and park anywhere.

Do I need a special licence to drive this campervan?

No. Just a full valid UK/EU driving licence. We’ll ask you about this when you book to make sure it’s all okay.

If you have an international drivers licence, please give us a call and we’ll check with our insurers that you will be covered.

I’ve got points on my licence, can I still hire from you?

Yes, provided you have not had your driving licence endorsed or suspended or significant penalty points imposed. Parking and not more than two speeding offences in the past 3 years may be ignored. “Spent” convictions, covered by the Rehabilitation of Offenders Act 1974 may be disregarded. We cannot hire to you if have been involved in more than one accident during the past 3 years. For full licence requirements, please see the Ts & Cs

Can I use child car seats in the Campervan?

Yes, the rear seats have two seat belts which can fit up to two child car seats

What else do I need to know about the van?

Don’t worry, we will spend plenty of time with you showing you how it all works before you begin your trip. There will also be a manual in the vehicle with instructions for everything. Should you have any questions or require help during your rental you can give us a call at any time.

Can I view the Campervan before booking?

Yes, we would be delighted to show you around, just call us on 07425884550 to arrange.

Where can I go?

Where ever the mood takes you. There are 3 fantastic National Parks within a couple of hours drive, but if you fancy further afield that’s good too, there are no mileage limitations when you hire our van. We can also lend you the excellent Cool Camping England, Scotland and Wales books, these provide comprehensive details on some of the best campsites in the UK.

If you opt for Europe cover you will be insured to drive in any EU country. We will supply you with the required items for driving on the continent (beam benders, reflective jackets, etc).

What are your terms and conditions?

You can view our terms and conditions here

What documentation do I need?

We need to see each driver’s full licence. Each driver needs to have held their licence for at least 2 years. Please note that for UK licence holders, the paper counterpart to the photo card driving licence is no longer valid and is no longer issued by the DVLA. All drivers with a UK licence will need to provide DVLA evidence of their driving endorsements.

We will require you to send us a copy of your licence in advance, along with any two recent utility bills as proof of address. Please note: we cannot hire the vehicle without these documents.

What happens in the event of a breakdown?

The van is modern and reliable however is covered by Roadside Assistance and Recovery both in the UK and Europe.

Are there any age restrictions?

The minimum age requirement for campervan hire is 23 and the maximum age is 75 (if you are outside of these age requirements please contact us as we will need to contact our insurance company).

Do I have to pay a deposit?

Yes a £150 deposit is required to secure your booking. A £500 security deposit is also required in cleared funds prior to departure (this may be higher for 24 year old hirers and under). The security deposit will be refunded to you upon the return of the van in a fit and proper state. For full details around booking deposits, payments, cancellations, refunds etc. please refer to our Ts & Cs

Where do we collect the van?

tThe pick up and drop off location is at Firswood (near Chorlton), Manchester, M16. We will provide you the full address upon confirmation of your booking. You can leave your car with us for the duration of your rental.

Do you supply bedding?

We can supply bedding packs (duvet, sleeping bags, pillows, sheets) as an additional option.

What type of fuel does the van use?

Diesel.

Can we bring our dog?

No, we are sorry but we do not permit pets in the van.

Should we bring suitcases or soft bags?

Soft bags would be best – but you’re more than welcome to unpack and leave your suitcases with us for the duration of your rental.

We are booking a ferry and need to know the registration number and vehicle dimensions?

Please contact us and we can provide you with the registration number in advance. The vehicle dimensions are: L 4.9m – W 1.9m – H 2.2m.

Contact Us

If you can't find the answer to your question here, then please contact us